It only looks at your admin panel
It does not act; when needed, it opens a task card for your team.
Your admin panel· view-only Viewing: onChanges: off
- Request status
- Pending1
- Requested at
- Yesterday 21:402
- Amount
Nothing can be changed from this screen.
- Connects to your admin panel with view-only access
- Does not show internal record fields to customers
- Never says “no record” if the admin panel is silent
Figures without a source and promises that cannot be kept never reach the customer.
Customer · 14:20
When will my promotion be applied to my account?
Assistant · 14:20
Once the promotion terms are met,1 our team applies it to your account. You can review the terms on the promotion page.
- Every reply gets a final check first
- Never states a figure without a source
- Never says “completed” without your team’s confirmation
Secret keys never appear in records, and personal data is masked.
Hidden from customer · Agent
@ I am following this chat.
- Secret keys never appear in any record
- The learning archive is prepared with numbers and emails masked
- Assistant memory clears in 7 days (14 with pending decisions)
It aims not to leave a customer without a reply during an outage, and it records every answer.
- Live chat connectionmonitored
- AI service accessmonitored
- Admin panel sessionmonitored
- If the AI stalls, no customer goes unanswered
- Switches to the next provider if one has problems
- What each answer is based on is recorded
- Updates are tested first on a live copy